The hotel offers amenities for your comfortable stay and unforgettable experiences
Pool Paradise!
“The pool area was simply stunning, offering amazing views of the ocean that took my breath away each time I stepped out.” view full review
Spacious Comfort
“Our room was incredibly spacious, and the balcony was a perfect spot to unwind with comfortable seating and gorgeous views.” view full review
Delicious Breakfast
“The breakfast buffet from Thursday to Sunday was a highlight of our stay, with a variety of tasty options that fueled our day.” view full review
Thoughtful Touches
“The property designed with thoughtful accessibility features was not only convenient but also made our experience so much more enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Diving
Snorkelling
Yoga class
Fishing
Services
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Infinity pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera A Playas San Juan Km 2.5,
Cozumel,
Mexico,
77600,
Quintana Roo
Map view
Carretera A Playas San Juan Km 2.5,
Cozumel,
Mexico,
77600,
Quintana Roo
City landmarks
Carr. Costera Sur Km 9. 5 Zona Hotelera Sur
Chankanaab Adventure Beach Park
3.0
km
Shopping Area
Forum Shops
1.4
km
Island
Museum of Cozumel
2.6
km
San Juan Beach
San Juan Reef
1.6
km
Parque Benito Juarez & Av. Rafael Melgar
Plaza Central
2.5
km
Av. General Rafael E Melgar 101
Coral Reefs Monument
2.8
km
Synagogue
Chabad of Cozumel
2.4
km
Church
Capilla de la Santa Cruz de Cuzamil
1.8
km
Park
Benito Juarez Park
3.0
km
Costera Sur Highway
El Cedral
3.0
km
Southeastern point 2.5 miles off Costera Sur
El Caracol
3.0
km
Calle 30 27 y 29 Reject
Iglesia Olas de Gracia
2.2
km
Church
San Miguel Church
2.9
km
Nature reserve
Faro Celerain Ecological Reserve
3.0
km
Avenida 15 north 449 Colonia Centro
Gallery Azul
2.6
km
25 Avenida Entre Rosado Salas y 3 Sur
Galo Art Studio
3.2
km
Costera Sur Highway
Parque Nacional Arrecifes de Cozumel
3.0
km
Costera Sur
Laguna Colombia
3.0
km
Church
Eben-Ezer Presbyterian Church
2.7
km
Park
Parque Arqueologico
3.4
km
Unnamed Road
Centro de Cozumel
3.0
km
Avenida Benito Juarez 15
Pax
3.0
km
Av. Rafael E. Melgar
Statue General Rafael Melgar
3.0
km
Carretera Costera Norte
Castillo Real
3.0
km
North of Costera Sur Highway Km 9
Cenote Aerolito de Paraiso
3.0
km
Av. Rafael E. Melgar
Golden Eagles
3.0
km
Calle Dr Adolfo Rosado Salas 109
Tequila Factory Outlet
3.1
km
5ta Ave Sur - #250
Mayan Mind Maze
3.2
km
Calle Dr Adolfo Rosado Salas
Dr. Adolfo Rosado Salas Monument
3.2
km
Nearby
Kukulcan Mall
La Ruta de las Indias
400 m
Restaurants
Buenaventura Terrasse Restaurant
170 m
Carretera Costera Norte km 2.5 Zona Hotelera Norte
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great ocean view
Beautiful location
Maintenance issues
Inconvenient room cleaning timing
7.8/10
Very good
Rooms
7.7
Location
8.7
Service
7.5
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
8.5
8.5/10 based on 812 reviews
Bill
United Kingdom,
January
2024
7.4/10
The hotel offers a spectacular ocean view from the rooms, but some maintenance issues like falling light in the bathroom ceiling and electrical problems were present. However, the experience is highly recommended despite the discrepancy from the online pictures.
Rooms
8.0
The ocean view room was truly spectacular, but there were some maintenance issues like the falling light in the bathroom ceiling and electrical breaker tripping.
Service
7.0
The staff was friendly and personal, although the timing of room cleaning coinciding with our return each day was inconvenient.
Location
9.0
The hotel is beautifully perched on a rocky cliff overlooking the ocean, offering a great spot to watch sunsets. However, occasional disturbances by day pass guests drinking and smoking in unauthorized areas can be a drawback.
Dining
6.0
The dining experience was mixed, with some areas being great for families and others below average, with additional charges causing inconvenience.
Facilities
7.0
The hotel offers various amenities catering to both adults and families, but some areas need improvement in service quality.
Great ocean view
Maintenance issues
Phil
United States,
October
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms looked exactly like in the pictures on booking and had a great sea view with good balconies and bathrooms. The architecture and atmosphere were top-notch, plus the staff was professional and environmentally friendly. The location was unreal with two infinity pools and a jacuzzi overlooking the ocean, making it a breathtakingly beautiful place. The dining was better than I expected, offering a choice of delicious dishes. However, the service, although friendly, could use some hospitality training to enhance the dining experience.
Rooms
9.0
The rooms were stunning with great sea views and comfortable amenities.
Service
7.0
The staff was super friendly and eager to please, but could benefit from some hospitality training to ensure a better dining experience.
Location
10.0
The hotel's location was prime, right by the edge of the ocean, offering breathtaking views and a serene atmosphere.
Dining
8.0
The dining experience was delightful, offering a perfect start to the day with a choice of breakfast options, although it could be improved with more variety.
Facilities
9.0
The facilities were excellent, with two infinity pools, a jacuzzi, and fresh Mediterranean dishes available for dining.
Kirsty
United Kingdom,
September
2023
7.8/10
The hotel has clean and spacious rooms, but noise from the nearby road made it hard to sleep at night. The service was very friendly and attentive, however, some staff presence in the pool area was intrusive to relaxation. The location is fantastic with a lush infinity pool area but is not very close to the center. The dining experience was delicious, although choices were limited. Overall, a lovely place with some minor drawbacks.
Rooms
7.0
The rooms are clean and spacious but lacked proper isolation from outside noise, affecting sleep quality.
Service
9.0
The service was very friendly, and staff members were attentive to our needs, making our stay more enjoyable.
Location
8.0
The location is delightful with a lush infinity pool area and stunning views of the Caribbean ocean, although slightly far from the center.
Dining
7.0
The dining experience was delicious, but choices were limited, affecting variety.
Facilities
The facilities are well-maintained and offer a relaxing environment for guests to enjoy.
Daniel
United Kingdom,
July
2023
6.8/10
The hotel is situated in a nice location with plenty of lounge chairs and poolside areas, including an adult section. The rooms may be a bit worn-out but still cozy, with included breakfast. The service was slow and not very pleasant, with some staff members absent. Overall, it's a great location for snorkeling but a bit away from the busy tourist areas.
Rooms
7.0
The rooms are on the shabby side but cozy and include breakfast.
Service
5.0
The service was slow and not very nice, with missing staff members.
Location
8.0
The hotel has a fantastic location right by the sea, perfect for snorkeling, a bit away from the touristy areas.
Dining
7.0
The dining options are limited but decent, with fresh local products.
Facilities
8.0
The facilities include a beautiful pool area and snorkeling opportunities.
Eddie
United States,
June
2023
8.8/10
The hotel rooms were spacious, clean, and tastefully decorated, although some areas are starting to look tired. The location was beautiful, offering a great spot for ocean swimming and snorkeling directly from the hotel. The dining options were fantastic, with a variety of delicious choices each morning. The service provided was extremely helpful and welcoming, ensuring a pleasant stay overall.
Rooms
8.0
The rooms were spacious, clean, and tastefully decorated, but some areas are starting to look tired.
Service
9.0
The service was extremely helpful and showed a real desire to ensure I was taken care of and enjoyed my stay.
Location
9.0
The location was very beautiful, with great ocean views and convenient access for snorkeling straight from the hotel.
Dining
9.0
The dining experience was fantastic, exceeding my expectations with a variety of delicious options each morning.
Facilities
9.0
The hotel facilities were excellent, offering a lovely pool overlooking the ocean and direct sea access for guests to enjoy.
Julie
United States,
May
2023
8.0/10
I was thrilled with the breathtaking views overlooking the sea and pool, although the room size and bed quality didn't quite match the high price. Sadly, despite wanting another room, it wasn't available during my stay.
Rooms
7.0
The room view of the sea and pool was stunning, but the bed quality and room size didn't quite justify the high price.
Service
9.0
The service was incredible overall, especially the diligent and friendly staff like Cesar Agustina, Marcos, Jesus, Alejandro Garduza, and Jesus. However, some restaurant wait staff were a bit slow at times.
Location
8.0
The location was like paradise, with two infinity pools, a jacuzzi overlooking the ocean, and plenty of fish for snorkeling. It's a truly beautiful and tranquil place, although a bit far from downtown.
Dining
7.0
The dining experience was a mix - the food was delicious, but the service was slow, with tea turning cold between courses. The prices were slightly on the higher side, near $150 per night including breakfast.
Facilities
9.0
The facilities were impressive, offering everything from hammocks, a whirlpool, to snorkeling right from the jetty. It's a place that invites you to explore every corner.
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